1. INTRODUCTION & CONSENT TO RECEIVE DIRECT MARKETING
1.2 We, Skill Exchange Makerspace, a non-profit company incorporated in accordance with the laws of the Republic of South Africa, with the registration number, 2016/187978/08 with our registered office's address at 20038/9 Moshoeshoe Street, Zone 14 Sebokeng ("Skill Exchange") are the "responsible party" for purposes of applicable data protection legislation in respect of all Personal Information you submit to us via the website and our mobile web applications and other related URLs, mobile web applications, social media channels and/ or any ancillary services ("Platform") and/or in any correspondence and/or communication with us. Please see paragraph 7 below as it deals with Personal Information you submit to third parties.
1.3 We are an Information Technology and Education non-profit company that plays a pioneering role in the development of digital skills and IoT. We do this by delivering skills development training programs for 21st century job roles and by improving access to product development & digital skills development tools that support innovation and diverse employment pathway in young people.
1.4 We recognize the importance of protecting your privacy in respect of Personal Information collected by us when you use the Platform.
1.5 By submitting my details I hereby give consent to Skill Exchange that any products or services that are marketed by Skill Exchange and their duly appointed agent to process my personal information as provided, for the purposes of direct marketing by means of electronic communication in respect of information and communications technology- related goods and services. I understand that my data will be used solely for purposes for which it was provided. I understand that at any time I can unsubscribe, should I choose to do so through the unsubscribe link.
2. INFORMATION WE MAY COLLECT FROM YOU
2.1 When you use the Platform, we may collect certain information that is not Personal Information such as your operating system, browser type, and Internet service provider. This type of information does not identify you personally. (See paragraph 6.1 below)
2.3 We also may collect information including Personal Information in other ways including through carrying out demographic research.
2.4 We may collect, process and store the following information (which may include Personal Information) about you –
2.4.1 information that you provide by filling in forms on the Platform. This includes information provided at the time of registering to use the Platform, subscribing to our Services (which will include financial information such as your banking details, posting material or requesting further services);
2.4.2 information about your device software and hardware, including the unique internet mobile equipment identity ("IMEI"), number of your mobile telephone, the unique integrated circuit card identity ("ICCID") number of your SIM cards in your device, your email address, personal internet protocol ("IP") address, mobile phone number.
2.4.3 your geographic location information based on your mobile network operator's tower details, GPS (Global Positioning System) and/or WIFI communications network location.
2.4.4 the date and time, country and the IP address of the device from which you connect to our Platform;
2.4.5 information that we may ask you for if you enter any promotion or competition featured on our Platform or if you report a problem with our
Platform and/or our Service;
2.4.6 details of any of your transactions and uses relating to our Services
facilitated through our Platform and the fulfilment of any contract you enter
into with us;
2.4.7 details of your visits to our Platform (including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise) and the resources that you access; and
2.4.8 if you contact us, we may keep a record of that correspondence;
2.5 We may also ask you to complete surveys that we use for research and forecasting purposes, although you do not have to respond to them.
2.6 The supply of your Personal Information is voluntary; however, you acknowledge that we cannot make certain Services available to you on the Platform if you do not wish to supply such Personal Information.
2.7 We may use third Party companies to monitor website traffic, which may, in some instances, store your information, including the Personal Information you submit to such third parties.
2.9 Where you provide us with Personal Information relating to a third-party data subject (for example, your customers and/or clients), you warrant that you have obtained all necessary consents from such data subject, including the data subject's consent for you to share such Personal Information with Skill Exchange to process on your behalf. We shall protect, store and process this Personal Information in the same manner and equal level of security as Personal Information about you.
3. HOW YOUR INFORMATION IS USED AND DISCLOSED
3.1 We may use including the Personal Information we hold about you for the following
3.1.1 to verify and keep a record of your identity and details such as account information and banking details;
3.1.2 to ensure that content from our Platform is presented in the most effective manner for you and for your computer and/or mobile device;
3.1.3 to monitor and analyse the conduct on your account on the Platform to ensure compliance with laws, reduce the likelihood of fraud on the account and other risk prevention purposes;
3.1.4 in aggregate form, for internal business purposes such as generating statistics and developing our strategic and marketing plans;
3.1.5 to provide you with information on our Services and Platform that you request from us or to market our products and Services which we feel may interest you, where you have consented to be contacted for such purposes;
3.1.6 to carry out statistical and marketing research to identify potential markets and trends;
3.1.7 to process discounts and cashbacks through the platform and any other related transactions;
3.1.8 to allow you to participate in interactive features of our Services, when you choose to do so;
3.1.9 to carry out any contracts that may form between us;
3.1.10 to respond to any queries, you make; and
3.1.11 to notify you about changes to our Service;
3.1.12 to develop new products and services;
3.1.13 to notify you of amounts payable for security, administrative or legal purposes, for helping us in any future dealings with you;
3.1.14 to allow you to participate in interactive features made available through our Service;
3.2 We may use information provided by you to-
3.2.2 provide customer services, create and manage user accounts; and
3.2.3 assist you with technical difficulties.
3.3 Also, we may share with third-party service providers certain information, such as your browser capabilities or operating system, that we have collected in order to better understand which advertisements and services may interest you.
3.4 We will not use your Personal Information for any purpose (other than as stated above)
without your express consent. We will not use or disclose your Personal Information to
third parties without your consent, unless the use or disclosure is required to comply
with applicable law, order of court or legal process served on us and/or disclosure is
necessary to protect and defend the rights or property of Skill Exchange.
3.5We will be entitled to disclose your Personal Information to our affiliates, agents, advisors, employees and/or third-party service providers and suppliers who assist us to interact with you via our Platform, mobile communications and/or email, and thus need
to know your Personal Information in order to assist us to communicate with you properly and efficiently. We will ensure that all such employees and/or third-party service providers having access to your personal information are bound by appropriate and legally binding confidentiality and non-use obligations in relation to your Personal Information.
3.7 On rare occasions, we may be required to disclose your Personal Information due to legal or regulatory requirements. In such instances, we reserve the right to disclose your Personal Information as required to comply with our legal obligations, including but not limited to complying with court orders, warrants, subpoenas, service of process requirements or discovery requests.
4. PROTECTION OF YOUR PERSONAL INFORMATION
4.1 You are a valued customer, and we recognize that protecting your privacy is important to you. For this reason, we are committed to protecting the Personal Information you provide in a variety of ways.
4.2 We will –
4.2.1 treat your Personal Information as strictly confidential;
4.2.2 take appropriate technical and organizational measures to ensure that your Personal Information is kept secure and is protected against unauthorized or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
4.2.3 promptly notify you if we become aware of any unauthorized use, disclosure or processing of your personal information;
4.2.5 upon your request, promptly return or destroy any and all of your Personal Information in our possession or control.
4.3 We will not retain your Personal Information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.
5. STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION
5.1 We will do our best to protect your Personal Information, and we will use technology that will help us to do this, however, the transmission of information via the Internet is not completely secure and we cannot guarantee the security of your information transmitted to our Platform. Any transmission of your information to our Platform is entirely at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
5.2Where we have given you (or where you have chosen) a password and login details which enables you to access certain parts of our Platform, you are responsible for keeping that password confidential. Please do not share your password with anyone. We will not be liable for security breach arising out of you sharing your password and login details.
5.3 We may, from time to time, transfer, store or host your Personal Information on servers outside of South Africa. We will at all times ensure that appropriate security safeguards are in place to secure and protect such personal information held in another country or that the service provider acts at all times in compliance with applicable privacy laws.
6.COOKIES AND OTHER INFORMATION
6.1 We may collect information about your computer, including where available operating system, browser type, third-party software installed on your device, installation and uninstallation rates, the language of your device and computers manufacturer, screen size and model of the device and any other technical information for system administration and to report aggregate information to our advertisers.
6.2 This is statistical data about our users' browsing actions and patterns and does not identify any individual.
6.5 Cookies enable us to – estimate our Platform's audience size and usage pattern; store information about your preferences, which allows us to customize the Platform according to your individual interests; speed up your searches; and recognize you when you return to the Platform.
7. THIRD PARTIES
7.1The Platform may occasionally contain links to third-party websites. If you click on the links to third-party websites, you leave the Platform.
7.2We are not responsible for the content of these third-party websites or for the security of your Personal Information when you use the third-party websites. These third-party service providers and third-party websites may have their own privacy policies governing the storage and retention of your Personal Information that you may be subject to. They may also collect information that is not Personal Information such as your browser specification, or operating system.
7.4 You agree that we are not liable for any of the following –
7.4.1 the content, security, operation, use, accuracy or completeness of any such third-party websites; or the products or services that may be offered or obtained through them; or the accuracy, completeness, or reliability of any information obtained from a third-party website;
7.4.2 the ownership or right of use of any licensor of any software provided through any third-party website;
7.4.3 any content featured on third-party website that are accessed through the links found on the Platform;
7.4.4 any failure or problem that affects the products or services of a third-party website, for example any telecommunication service provider, internet service provider, electricity supplier, local or other authority.
8.1 You warrant that all information (including Personal Information) that you provide to us is accurate, truthful and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything. Failure to adhere to this requirement will entitle Skill Exchange inter alia, to terminate your use of the Platform and/or Services.
8.2 You warrant that all information (including Personal Information) that you provide to us will be correct. You acknowledge that we may verify your identity and your Personal Information through an automated email verification process and/or with third party service providers.
8.3You may request access to the Personal Information which we collect from you, including to rectify the information, or object to its processing by sending an email to us at firstname.lastname@example.org. You also have the right to lodge a complaint with the information regulator if you think we are in breach of any applicable data protection legislation.
8.4 You may access, remove, review, and/or make changes to Personal Information that you have provided to us. If you register, we may send you certain notifications, advertisements, promotions, and specials. We may also send you any legally required notifications and other notifications, including but not limited to, service-related notices or notices regarding a change to any of our policies. For example, we may send you a notice regarding server problems or scheduled maintenance to the Platform. In order to opt-out of receiving these notices, you may need to deactivate your account. You can opt out of certain e-mail communications from us, including our marketing and promotional communications.
9. NOTIFICATION OF CHANGES
10. HOW TO CONTACT US